Amplify.UX
Chrome extension | POC
Platform: Web, Chrome Extension
Role: UX Designer.
Tools: Figma, Notion, Adobe Creative, Google Suite.
Timeline: 12 weeks
Screens Produced: 46+
Process: Research, Ideation, Prototyping, Testing. Repeat.
OVERVIEW
Scope
Amplify.UX is a mental well-being tool designed to support job seekers through stress management and resilience-building resources.
Process
I conducted market research and user interviews to understand the mental wellness needs of job seekers. Using this insight, I developed personas and mapped user journeys to identify critical touch points. With Figma, I crafted wireframes and interactive prototypes, then conducted iterative testing with real users to refine interactions, ensuring a supportive, wellness-focused UX tailored to the job search experience.
Solution
I conceptualized, designed, and tested a mental well-being tool for job seekers to navigate the emotional challenges of the job search process. The solution incorporates positive psychology principles to foster mental resilience, support connections with like-minded individuals facing similar hurdles, and provide career advice and wellness activities. This approach aims to enhance users' well-being while enabling meaningful professional growth and support.
the problem
Navigating the Mental Health Challenges of Job Searching
In today's tough job market, many seekers face mental health struggles due to limited opportunities and unrealistic requirements.
This leads to decision fatigue, overwhelm, and burnout.
Accessing professional mental health support is often costly,
making it harder for the unemployed to get the help they need.
the SOLUTION
EMPOWERING JOB SEEKERS THROUGH POSITIVE PSYCHOLOGY AND CONNECTION
Developing a solution that integrates positive psychology to support mental wellbeing and facilitate meaningful professional connections, people who who have faced similar challenges, offering career advice and activities to enhance mental well-being
Target Market: United States
Target Audience: Job Seekers
Stage: Proof of Concept
how might we…
Support discouraged job seekers in easing the negative effects of a challenging job search process and foster their mental well-being?
Persona
Emma Torres, 32
Emma is a UX designer with three years of experience working at a mid-sized marketing agency. She was recently let go due to budget cuts and is actively searching for new opportunities in the tech industry. While passionate about creating user-centered designs, Emma feels drained by the job application process, portfolio revisions, and constant networking.
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Maintain her mental health while staying consistent with her job search efforts.
Build confidence in her portfolio and skills to handle rejection more positively.
Organize and track her applications while balancing professional growth and self-care.
Find accessible resources tailored to the specific challenges faced by UX designers.
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Imposter Syndrome: Constantly doubts the quality of her work and feels pressure to prove herself in every application.
Portfolio Perfectionism: Spends excessive time refining case studies and redesigning her website, which adds to her stress.
Isolation: Misses the support of her former team and struggles to find a sense of belonging while navigating the job search solo.
Lack of Tailored Resources: Finds existing mindfulness or job search tools too generic and wishes for something designed for creative professionals like UX designers.
key final results
Social connections linked to motivation, confidence, and sense of belonging
As of today, based on data gather with our target users during testing, we can be 95% confident that:
of our users will find value in Feature A:
Social Connection
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Users expressed a strong need for 1:1 connections with peers and mentors to gain a sense of belonging and support throughout their job search journey.
The Social Connections feature was particularly appealing, with the real-time interaction aspect and fast response times, leading 9 out of 10 users to show interest in adopting it.
Although many users were unfamiliar with browser extensions, some were open to the idea of Social Connection as an extension, recognizing the potential value it could bring to their job seeking experience.
of our users will not find value in Feature B: Kind Words
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User found the concept of community letters interesting but could not envision a strong use case for the product (as an app or an extension).
We identified two types of users (active and passive).
Users prefer genuine user experiences with actionable tips over curated content.
FUTURE UI ENHANCEMENTS
Design system
As the team lead for the Social Connection Feature, I identified key opportunities for enhancing the UI, specifically to bring this feature to a high-fidelity standard. If given more time, my focus would be on refining visual elements, enhancing interactivity, and polishing the overall user interface, and re-testing to gain more insights from users.
Here's a preview of the design system I've created, which includes styling specifications, component libraries, and interaction patterns aimed at streamlining design and development for a unified user experience.
Final Screens
These screens also play a crucial role in onboarding, guiding users through an intuitive setup process to ensure they engage with the platform effectively, guiding users to personalized recommendations based on their interests.
The Onboarding Screens
Profiles allow users to manage their identity, preferences, privacy, and activity, enabling a personalized experience and fostering engagement with the platform.
profile creation Screens
Home, Social Connection, Chat Screens
These screens provide the core interaction points for users to engage with the platform and help mitigate users pain points.
The Feedback and Report Screens
These enhance the platform’s responsiveness and accountability, ensuring users have a voice and a safe space for interaction with other users.
lessons learned
REFLECTING FORWARD
Mitigating Biases
Demographic Bias: With With 83%participants being female, our findings may be biased. Future research should include a more diverse group for broader insights to help mitigate biases.
Research Methodologies: Adapting research methods can better capture diversity and address potential gaps.
Features to Explore
Self-assist tools for taking breaks during the job search.
Time management and goal-setting features for self-regulation.
Daily check-ins to support ongoing self-regulation and motivation.
Personal Learnings
I've learned the importance of challenging and questioning initial assumptions, especially when they don't align with user needs.
By advocating for what truly benefits users, I've discovered that it's possible to pivot, explore new ideas that lead to a stronger user-centered design that delivers value.
Thanks for reading through! ✨
Dive into more of my projects below – there’s plenty to explore.